Delivery
Digital purchases should be delivered to the account entered at checkout. If an item does not arrive, contact staff with your in-game name, order reference, and the package purchased.
Store policies
Clear support before and after purchase.
A public-safe policy page for refunds, delivery, chargebacks, support, and fair-play purchase expectations.
Refunds
Refund requests should be reviewed through official support channels. Provide clear details before opening a payment dispute.
Chargebacks
Chargebacks may restrict store or server access while a payment issue is investigated. Contact support first so staff can review the order.
Fair play
Store packages should support Mythic Realms without undermining fair gameplay, competitive integrity, or community trust.
Support
Need purchase help?
Include your Minecraft username, order reference, package name, and a clear description of the issue. Screenshots can help staff confirm delivery or account details faster.